Contact Us
Phone: 815-964-9900 / 866-443-9900
Fax: 815-964-9908
618 E. State St., Rockford, IL 61104

Dennis A. Wysong,  Chief Executive Officer
When Dennis Wysong founded Merchants Police in 1972, he already had the experience of U.S. military service and an early career in law enforcement. Over four decades, Wysong developed his security firm into an industry leader and changed its name – to Metro Enforcement – along the way.  Corporate headquarters remain in Rockford, Illinois.

Throughout his tenure, Wysong has been motivated by the belief that he could achieve better results in private security than ever possible in the public sector. His vision of integrating disciplines by training manned security forces in the use of electronic surveillance creates more effective site coverage and a higher return of investment for clients.

Wysong has received Homeland Security certification from American College of Forensic Examiners Institute.

Jennifer K. Cacciapaglia, Corporation Counsel
Jennifer joined Metro Enforcement in 2014. She received her J.D. in Law from Northern Illinois University in 1998 and began her career as an Assistant State’s Attorney before becoming a City Attorney in 2000. Jennifer has spent her career working with law enforcement and focusing on community engagement and working to end nuisance crime disruptive to the safety of our community. During her tenure at the city, Jennifer authored a variety of ordinances addressing issues in liquor licensed establishments and criminal nuisance activity. She was appointed Special Assistant State’s Attorney and worked with law enforcement to obtain court orders to seize property and disrupt the local drug trade and close establishments which were the site of human trafficking.

Jennifer is also a Board member of Rockford Alliance Against Sexual Exploitation and co-lead of the Public Safety Spoke with Transform Rockford.

Scott Holland, Chief Financial Officer
Scott joined Metro Enforcement in 2006 as the Accounting Manager/Financial Analyst. In 2011, Scott was promoted to Chief Financial Officer. Before joining Metro Enforcement, Scott worked as a Senior Auditor for one of the largest profit recovery auditing firms in the U.S. He was responsible for auditing the disbursement process, purchasing, sales and use tax. While in the position, Scott also worked closely with the clients to improve their disbursement processes and procedures to avoid further overpayents.

Prior to working in Accounting and Finance, Scott's career started in Operations Managemnt where he held the positions of Production Manager, Operations and Facility Manager while working for United Parcel Service, Globe National, and American TV. With 20 years of progressive experience in production, operation and logistics managment, Scott has demonstrated the ability to streamline business operations that drive growth, increase efficency and bottom-line profit.

Scott's educational background includes a Bachelor of Science Degree in Business Administration from CSU and a Science Degree in Accounting from Madison College where he graduated with honors and was placed on the Dean's List. Scott also holds certifications in Total Quality Managment, ISO 9000 & 9001, Time Study & Work Measurments, Labor Relations and has a 6-Sigma Greenbelt.

Scott has valuable hands-on experience with corporate structuring and start-up activities. He has a strong detail-oriented work ethic that proves to be most important when planning and implementing a project leading to the success of each client. His managment style is structured, courteous, effective, and well perceived.

Jim Akerman, Project Manager
Jim is a Navy Veteran with an expansive, managment and business background. He has the ability to manage the large pool of officers we have in the Rockford area. With his proactive apporach Jim is able to make sure our clients' expectations are exceeded by matching the client's needs with our officers strengths. Besides making sure our clients' expectations are exceeded. JIm manages our CCTV / Alarm Division, Dispatch Center, Fleet Maintenance and Rockford Officers. Jim is a Certified NRA Instructor and Illinois Concealed Carry Instructor.


Carl O. Towns, Director of Human Resources
Carl O. Towns joined Metro Enforcement after retiring in 2001 as Senior Human Resources Manager for a major manufacturing company where his responsibilities included employee recruitment, safety, security, wage and salary administration and government compliance.

In addition to his duties at Metro, Towns serves on the Illinois State Toll Highway Authority Board of Directors. He has been a member of the Winnebago County Sheriff’s Commission since 1977, working with the sheriff on many initiatives that have enhanced law enforcement efforts.

Towns also shares his talent and expertise with several charitable groups. He is a founding member of the Rockford Association for Minority Management (RAMM), an organization that provides scholarships and role models for African-American youth.